CallToSolution’s voice broadcasting or call broadcasting solution is a universal communication technique, allowing users to send automated voice calls to a wider group of people, all at once. You can use this call broadcasting service for alerts, notifications, offers, surveys, announcements, etc. You can also use DTMF to record customer responses by implementing a Simple IVR System in the Voice Blasting Solution, resulting in more customer response in CRM.
When you run a voice-blasting solution, it helps reach out to a wide audience pool at once, and at a minimal cost.
CallToSolution’s voice blasting solution is more impactful than SMS services as it gets instant responses from listeners. Moreover, clear reporting helps in analyzing how many people have actually listened to the message.
The bulk voice call campaigns get a better ROI as they offer increased personalization and listener engagement.
This helps companies easily reach more audiences with only a few steps and clicks.
The most desirable part about the voice-blasting campaigns is that they can be scheduled ahead of time, allowing them to stay more organized.
The voice broadcasting service helps to measure, track, and analyze reports to improve the next campaign.
Reminder services include loans, subscriptions, and credit card alerts.
Marketing communication
Polls and surveys
Shipping notifications and updates about order status
Outbound customer feedback and surveys
Appointment reminders, notifications, and condition alerts
Fundraising and political campaigns
Emergency notifications
Account activation, OTP, product registrations
FEATURES OF VOICE BLASTING
CallToSolution’s voice broadcast service allows users to create multiple campaigns at once and schedule them ahead of time, for different time slots. The campaign will automatically get activated at the given time.
The customized APIs allow seamless integration with Data Management Applications and CRM as customer requires.
The voice broadcast software is more impactful than Short Message Service or SMS as it collects immediate responses from the voice message listener. This clear reporting also helps in analyzing how many people have actually listened to the voice message.
CallToSolution’s voice blasting solution can be easily configured in such a way that anytime a customer needs to be connected to a live agent in the process, it does that instantly.
Users can choose where they own the voice broadcasting server from the premise-based installation and run it at their convenience. The users can also choose their own cloud-based voice blasting solution and run it when and as it is required.
The voice blasting solution allows users to schedule calls much ahead of time, at any optimal date, or even time of the day.
Using the blasting solution, you can see the live status of your campaign such as in progress, total leads, answered or unanswered. You can get real-time data analytics to check the campaign’s effectiveness.
When a customer misses the call and places a call back on the number, the blasting service’s recorded voice message will be played.
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