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Privacy Policy

At calltosolution, clients’ privacy is our biggest priority. We understand revealing personal information can cause a huge problem. That is why, we try to provide the utmost security to our clients. Owned by Elphill Technology Pvt. Ltd., this company only keeps its clients’ information to themselves, which helps to provide more security.  In some cases, we might need a few pieces of information about you, such as name, e-mail ID, or contact number. These are only required for connecting with you and resolving any kind of issues as early as possible. This way, you will be able to get our brochure and also attain our subscription plan. These are not mandatory for any client because we understand the matter. Our goal is to provide safety in every possible manner along with high-quality services. At calltosolution, we do not compromise our client’s information at any cost. We try to keep a transparent relationship with our clients. Thus, one doesn’t need to worry about their data security. 

We, calltosolution offer 24x7 effective support services. Currently, it is the best telephone solution site that can assist you in any scenario. We address a wide range of problems and can solve them in a short period. We can provide services like AI IP PBX, AI Call Center Solution, IPPBX for Small businesses, IVR System, Voice Logger, CRM Solution- astCRM, IP Speaker, and Public Announcement System. Other than that, there are SMS services for businesses, Voice Blasting solutions, VoIP Minutes, COTS Server, GSM Gateway, and much more. For more details on Asterisk solution, reach out to us. 

Information we collect

Whenever one visits our website, we collect a few nominal information like name, contact number, e-mail ID, IP address, device name, and more. We collect this information only to improve our service for all the clients. Only this way, we will be able to provide much better assistance to all. Along with that, we can also keep track of which visitors are spending how much time on our website. However, we never use the information to trace any sensitive information. 

At the time of using our website, one might see that we use cookies. It is almost the same technology that is used by our data partners. We implement this technology to reach out to you with your associated e-mail ID. It can be immensely helpful in reaching out to the clients and building a better bond with them. This personal information is taken for better marketing, but if you do not like to get the advertisements, then you can reach out to us and opt out of getting the advertisement. 

At calltosolution, you will never face any problems regarding data transfer or selling. We prioritize our clients’ safety first. And that is why, we give the maximum safety to our clients by keeping their information safe. 

Purpose of our data collection

We, at calltosolution, collect necessary data from authorized users to fulfill purposes like- 

  • Providing real-time SMS and e-mail notifications effortlessly
  • Granting access to our website in a hassle-free manner
  • To register one as an authorized user
  • Understanding authorized users and their priority to improve our services
  • Analyse call patterns, call reporting, and agent productivity
  • Provide instant notification of technical updates
  • Improve our functions to provide better services
  • Provide all the information about our service directly or via third-party 

Protection of your data

We respect the client’s privacy the most. That is why we have implemented the required policies and advanced technology that will protect your data from any unauthorized user. And we are constantly working to enhance our service to provide even better protection. In addition to that, we protect all the data that has been collected online. This privacy policy isn’t implemented on offline data. 

Use of cookies

At calltosolution, we use cookies in the time of providing our products. The cookies are used with the consent of authorized users. With the use of cookies, a lot of time various advertisements are displayed. It is the cookie that can help to understand clients and customize the Google display network advertisements. We use first-party cookies like Google Analytics cookies to optimize in a better manner. 

Financial information

One of the most confidential types of information is financial information. And we value and respect our client’s preferences. While purchasing services from us, clients get the opportunity to go through a hassle-free payment process. One can use any kind of mode of transaction like credit card/ debit card/ net banking. At the time of making payments, we use safe and secure payment methods. This way, we do not get any kind of confidential financial information from you. Thus, you do not need to worry about misuse of your confidential information.  

Policy changes and amendment

We have all the authorities to change the privacy policies. But before doing that, it is most important to communicate all the changes to you and make everyone aware of the new policy. In addition to that, the new policies should be updated on the website for the client’s advantage. 

Consent

Whenever you visit our website and access our products, you give us consent to collect your data. This way, you allow us to collect your information. Without your consent, we do not have the authority to collect your personal information. 

Contact us

If you have any queries regarding our privacy policy, then you can directly reach out to us at info@calltosolution.com or call us at 824-0375334. 

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