Get instant analysis of your Asterisk Communication System, and get it fixed instantly.
Affordable SLA packages to suit Small, Medium & Large Enterprises.
Our team are experienced in guiding the best suitable communication solutions to suit all types of establishments.
Our experienced R & D team are capable of customizing any specific requirements as per customer requirements
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Solution Available
| Category | Basic | Gold | Platinum | On Call |
|---|---|---|---|---|
| Hardware ** | NA | NA | NA | NA |
| Support – initial analysis of Issue | Within 2 Hrs | 1 Hrs | 1 Hrs | Within 2 Hrs |
| Major Issue Priority | 2 working days | 2 working days | 1 working day | NA |
| Critical Issue Priority | 48 Hrs | 24 Hrs | 8 Hrs | NA |
| Remote Health Check | Quarterly | Bi-monthly | Monthly | NA |
| On-Site Visit | NA | NA | Yearly | NA |
| Onsite Health Check | NA | NA | Once in a year (*Applicable in India) | Not Applicable |
| Timing – Free Support | 9/5 | 24/5 | 24/7 | NA |
| Escalation Time | Every 6 Hrs | Every 4 Hrs | Every 2 Hrs | NA |
testimonial
Being an owner of an eCommerce firm, I understand the immense pressure of customer service. Thanks to Calltosolutions and its reasonable IP Services, which improved my sales with better customer handling.
I have a fair experience of working with Calltosolutionsas the company lives up to its name. You call them for solutions and they will provide the best. With their help, my company has a 4.5 rating on Google.
Calltosolution has the coolest workforce you can ever imagine. Calling is the biggest need for my department and you know how hard it is to find hardware solutions. But they did it, ASAP!
Calltosolution offers reliable products and cloud-based solutions that can empower every company. I started a small startup a couple of years back, and it has now become a small-scale enterprise.
FAQ
IP PBX (Internet Protocol Private Branch Exchange) is a telecommunication device that provides voice connectivity to desk phones within an office using an internet connection. It acts as a central switching system for all the business communications like phone calls, video calls, email, fax, messages etc.
CALLTOSOLUTION PBX is based on open-source technology. It is cost-effective and flexible to adopt and integrate with your existing telecom infrastructure. It has no vendor lock in and can integrate seamlessly with any third-party applications and products.
The basic features of IP PBX are video calling, smart phone with wi-fi client, audio conference bridging, IVR, voice logger, distributed office setup, voice mail to email, integration with EPABX, fax to email, web-based receptionist console, whatsapp integration, PRI integration, GSM integration, CRM integration and more
CALLTOSOLUTION IP PBX can connect smartphone through SIP extension within Wi-Fi range. This feature helps to receive any business calls while roaming around the premise /nearby location. It eliminates the chances to miss any business calls while you are away from your office desk.
Yes, CALLTOSOLUTION IP PBX is built on open source Asterisk , it can be easily integrated with other software – CRMs , ERP, HMS, Whatsapp, SMS etc. and also with your existing telecom infrastructure.
CALLTOSOLUTION IPPBX is TEC certified by DoT , Govt of India. It is built on open source Asterisk which is cost effective and loaded with all advanced features which every business requires. We also provide 24/7 customer support across the globe.
Yes, To book a demo, Call us at 08066406640 or mail us at info@asttecs.com. You can also visit our contact us page and send details.
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